Abstract: In the presented work the problem of management business-processes with changeable structure is considered and situational based approach to its decision is offered. The approach is based on situational model of management business-process according to which process is represented as a set of situations. The script defining necessary actions is connected with each situation. Management of process is carried out by means of the rules formalizing functional requirements to processes.

Keywords: business-process, situational management, rules, procedures, roles

ACM Classification Keywords: H.1.0 General

Link:

SITUATIONAL SCRIPT MANAGEMENT OF BUSINESS PROCESSES WITH CHANGEABLE STRUCTURE

Sergey Chaliy, Oksana Chala

http://www.foibg.com/ibs_isc/ibs-03/IBS-03-p10.pdf