Abstract: The paper describes methods and tools for organizational knowledge representation in the field of strategic management. Visual and matrix/table-based methods are actively used for knowledge representation in this domain. Diagrams solve problems associated with the managerial thinking (cognitive challenges), managerial communications and coordination (social problems), and the ability of managers to motivate and involve their employees (emotional problems). On the other hand, there are types of information and tasks that are better supported by matrices. In order to effectively combine diagrams with matrices the paper suggests multi-representation of organizational knowledge using ontologies. Such multi-representation capabilities for organizational knowledge are already supported by some enterprise architecture management software tools. Two of these tools are described in the paper.

Keywords: organizational knowledge, knowledge management methods, knowledge representation, knowledge structuring, ontologies, strategic management.

ACM Classification Keywords: A.0 General Literature - Conference proceedings

Link:

REPRESENTING STRATEGIC ORGANIZATIONAL KNOWLEDGE VIA DIAGRAMS, MATRICES AND ONTOLOGIES

Dmitry Kudryavtsev, Anna Menshikova, Tatiana Gavrilova

http://www.foibg.com/ijita/vol23/ijita23-01-p06.pdf